T-Mobile Forces my Hand

| | Comments (6)

Well, big T, you've had a good run. Sensible pricing, good customer service, the works. But unfortunately for you, two big mistakes are driving me into the arms of another carrier.

First off, your 3G story is abysmal. Why, oh why didn't someone read the fine print when you shelled out all that money for spectrum earlier this year? By the time you're able to roll out 3G across the country, we'll all be using WiMax's successor. Via a brain implant. While piloting our rocket cars.

Secondly, you broke my ability to reliably use my Pearl as a modem. T-Mobile's latest BlackBerry firmware has the wonderful property of requiring me to pull the battery from the phone before each attempt to connect. I realize bluetooth tethering for Mac users isn't exactly priority number one over there at Big Pink T headquarters, but someone needs to at least test these things before they roll out the door. I've even offered! I'll state it publicly here: T-Mobile, I will test your BlackBerry firmware for tether capability for free. Just send me a firmware image.

Thus yesterday found me where I swore I'd never go again: inside a Sprint store. See, the new BlackBerry 8830 has both EV-DO (which, for those who still use their phone primarily to call people, is 3G data - faster than my first cable modem) and a SIM slot for those times I travel overseas. I can even use prepaid SIMs from other countries in the thing. And the tethering? Works like a champ. Currently the speed isn't full 3G, as most of the scripts I've found artificially limit the speed. Needless to say, I'm working on it.

I have a month to decide if I'll actually be leaving the big T, but so far things aren't looking good for them. Yes, it's more money (though it wouldn't be if I could've signed up for one of them fancy SERO plans), but if I can actually do what I need to do, at reasonable speeds, without needing a new battery cover for my phone every month, then it's worth it.

6 Comments


jag Author Profile Page said:

Ouch, sounds like you might have "issues" :)

lkj said:

Actually he's been a tireless volunteer for T-Mo til now... with his free modem script (and all the free support he gave for it) he probably singlehandedly kept a bunch of people from giving up on T-Mo earlier than they otherwise would have.

dmills said:

Just bought a Pearl and then read this comment. Ouch! Have you found a solution yet?

satya said:

I have 8830 with SERO. tethering doesnt work on the included vision plan. I tried this in windows as well as mac. If your modem scripts work with 8830 without BB plan, please share the details.

BTW, TMO customer service is 10000 times better than Sprint's you will be lucky getting to talk to a human being in less than an hour. Enjoy the classical music.

Anonymous said:

Sorry I work for T-Mobile - i feel stupid because i dont know that answer either

Anonymous said:

been trying to connect my mac through my new blackberry curve I as well wish I had read the posting. way to go tmo

Leave a comment

About this Entry

This page contains a single entry by Grant Goodale published on September 27, 2007 4:40 PM.

Movable Type 4.0 - More Movable Than Ever was the previous entry in this blog.

This guy has the best hobby ever. is the next entry in this blog.

Find recent content on the main index or look in the archives to find all content.

Recent Activity

Wednesday

  • Grant tweeted, "So is the annoying 'subscript S' problem in @tweetdeck on OS X related to the choice of font, AIR, or something else?"
  • Grant tweeted, "@djwonk Hundreds of Zombie movies would suggest otherwise. BRAAAAIIINSS...."
  • Grant tweeted, "Watching my 2 year old navigate the iPhone interface to find his favorite app (Bebot). Swipe, tap to launch, button to get back. Scary."

Tuesday

  • Grant tweeted, "Without looking it up, tell me how old this song and album are: http://is.gd/nNEn"
  • Grant tweeted, "Wow. Woody Harrelson's dad was a hitman! I love Wikipedia. http://tinyurl.com/2hpwfa"
  • Grant tweeted, "Slept through the iPhone 3.0 event. Oh, wait; I was watching Engadget liveblog it. Not much difference."

Monday

  • Grant tweeted, "@ezmobius that's fantastic news!"

Sunday

  • Grant tweeted, "Wow, CrunchGear has either gone #tinfoilhat or is desperate for traffic. If the latter, let me help: http://twurl.nl/qw7tda"
  • Grant tweeted, "@elight Isn't Suro-Bredie a holdover from the previous administration? Questionable, sure, but indicative of Obama's policies as a whole?"

Saturday

  • Grant tweeted, "@heismark I know, right? My 16M TB external drive (FW 800, natch) wasn't even connected. I suppose it's just a bug in the OS X JVM."
Powered by Movable Type 4.25

Like my work?

If you've got the urge to say 'Thanks!' monetarily, who am I to argue?